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Contact

Email is the easiest and quickest way to get ahold of us. Please email any 

Sales: 

Sales and order status questions to [email protected]. PLEASE make sure to have your name and order number in the subject line. 

 

Technical:

Any technical support questions to [email protected]. Please see our Technical Support page for answers to frequently asked product questions.

 

Order Cancelations:  

If you need to cancel an order, please write CANCEL ORDER with your order number in the subject line so we can get it taken care of before it ships out.

All Firearm/ Product order cancellations will incure a 5% Processing Fee.

 

Due to the high volume of emails and phone calls, please allow at least 10-14 business days for a reply. Our staff will do our best to contact you as soon as possible within the estimated contact time period. 

 

We appreciate your patience while we work through these busy times. 

 

Due to the dramatic increase of orders, please allow up to 3-5 business days for order processing. Tracking information will be updated within 24 hours of when the order was shipped.

Any orders containing FFL items will need your dealer to email a copy of their FFL to [email protected]. Please include the customers name and order number with the copy of the FFL. We will not process any orders for FFL items until we receive a signed copy of the dealers FFL.

Business Hours:

Monday - Friday
7:00am - 3:00pm CST
Showroom Open By Appointment Only

American Defense MFG, LLC
15885 West Overland Drive
New Berlin, WI 53151
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